We’ve hit a point where users don’t just want convenience; they demand it as a...

https://wiki-wire.win/index.php/Restaurants_Investing_in_Apps:_Is_It_Really_Worth_the_Cost

We’ve hit a point where users don’t just want convenience; they demand it as a baseline. People don't want to type their credit card info every time they buy a coffee or wait on a porch guessing when their delivery will arrive