In 2026, AI customer service platforms are hitting new strides—agents report up...

https://riversinterestingthoughtss.wpsuo.com/which-platforms-support-email-and-voice-from-the-same-ai-layer

In 2026, AI customer service platforms are hitting new strides—agents report up to 70% of tasks automated within a week. The key? These tools assist reps rather than try to resolve everything alone