How a $35M E-Commerce Brand Fixed Customer Support Chaos with a Sourcing-Led Platform

https://www.fastbookmarks.win/sourcing-led-platforms-and-layered-operations-a-workflow-first-story

How a Growing Retailer Lost Control of Vendor Support and Customer Experience In year three, Maven Home - a fictional but realistic $35 million online home goods retailer - started seeing a steady rise in customer complaints tied to