Great customer experience keeps users coming back because it makes digital...

https://wiki-fusion.win/index.php/Why_Do_Users_Drop_Off_During_Onboarding%3F_Understanding_and_Solving_the_Onboarding_Friction_Dilemma

Great customer experience keeps users coming back because it makes digital platforms easy and enjoyable to use. For example, removing unnecessary steps during onboarding helps new users get started quickly without frustration