Getting a bad review removed from Google is possible, but it is never...

https://www.bravobookmarks.win/google-reviews-can-feel-permanent-but-that-isn-t-always-the-case-if-a

Getting a bad review removed from Google is possible, but it is never guaranteed. If a review clearly violates Google policies like spam or hate speech, you have a solid case to request its removal. The best strategy is to be proactive