Buyers are doing more homework because the internet makes it impossible to hide...

https://smoothdecorator.com/why-your-patients-are-googling-you-the-real-impact-of-online-reviews-on-healthcare/

Buyers are doing more homework because the internet makes it impossible to hide the truth. Before they hit buy, they check mobile reviews, compare specs, and scout for red flags. To win, stop marketing and start being transparent